Report on WG : BENCHMARKING

Name: Maintenance Management Benchmarking

Topic: Benchmarking Leader: Tom Svantensson, DDV

Start: 01.05.1998

Goal: To reach agreement in consultation with Maintenance Managers, on the most important performance indices. Their definition in detail, data compilation and dissemination amongst EFNMS - Societies.

Partners:

HDO (Croatia)

NFV ( Norway)

UTEK (Sweden)

KPY (Finland)

AFIM (France)

DVS (Slovenia)

DDV ( Denmark)

IAM (Great Britain)

MEETA (Ireland)

SSU (Slovakia)

Suggested Project Plan: The project is at phase 8. 13 indices have been agreed as being the most important from a Maintenance Managers point of view.

These are:

- I:01 Maintenance costs as a % of Plant replacement value

- I:02 Stores investment as a % of Plant replacement value

- I:03 Contractor costs as a % of Maintenance costs

- I:04 Preventive maintenance costs as a % of Maintenance costs

- I:05 Preventive maintenance man hours as a % of Maintenance man hours

- I:06 Maintenance costs as a % of Turnover

- I:07 Training man hours as a % of Maintenance man hours

- I:08 Immediate corrective maintenance man hours as a % of Maintenance man hours

- I:09 Planned and scheduled man hours as a % of Maintenance man hours

- I:10 Required operating time as a % of Total available time

- I:11 Actual operating time as a % of Required operating time

- I:12 Actual operating time / Number of immediate corrective maintenance events

- I:13 Immediate corrective maintenance time / Number of immediate corrective Maintenance events

Download definitions on the 13 recommended indices for maintenance and production efficiency

Please send your comments on the indices and the definitions

The indices and definitions are available in Danish, Finnish, French, Norwegian, Slovenian, Slovak (draft), and Swedish Please contact your national maintenance society

Benchmarking:

The process of making comparisons between one company and the industrial norm over a range of indices.

Suggested project plan:

Form Working Group.

Agree Schedule.

Review known existing Benchmarks.

Brainstorm for Indices.

Select best 50 or 60.

Define Index and Specification in outline.

Survey members for best 20.

Agree best 20 (25).

Define Index and Specification in detail.

Agree Format of Delivery of Benchmark.

Seek EFNMS Council Approval.

Collect National Data.

Reward Participating Members.

Offer Service

Next meeting:

Planned for Friday 8th November at 10 am in Brussels (A day before the EFNMS Council meeting)